ASIA PACIFIC





2014 OCT
“Move ahead of Competitors and Drive towards Business Excellence” at Cloud Expo Asia, held in Singapore



2013 OCT
“Asian Growth Story, Regional Free Trade Pacts, ASEAN 2015 & Impacts on Outsourcing” at Asia-Pacific Outsourcing Summit, held at Iskandar, Malaysia.



SINGAPORE




2013 MAR

"Move ahead of your competitors through raising enterprise productivity" at SCCCI, Singapore.


2010 AUG

"Productivity through Effective Integration of Management Systems - A Key to Moving Ahead of Your Competitors" at Singapore Business Federation Seminar, Singapore.


2008 NOV
"Service Quality KPI, a Key Performance Measurement for Moving Towards Organizational Excellence" at Conference on Service Level Agreement and Service Quality, Singapore.


2006 OCT

"Moving Towards Service Excellence: Service Leadership, System, Delivery, Measurement, and Improvement", workshop at Conference on Service Excellence, Singapore.



2005 NOV

"Towards Organizational Excellence: Strategic Framework and Execution" at Singapore Key Performance Indicators Conference, Singapore.



2003 DEC

"Moving Towards Organizational Excellence" at Civil Service College, Singapore.



2002 NOV

"HOCI™: A Holistic and Integrated Approach to Continuous Improvement" at TQM Conference, Singapore Institute of Management, Singapore



2002 JUN

"Journey Towards Organizational Excellence" at OE Networking Conference, Singapore.



2001 DEC

"Organizational Learning through integration of QC Projects and Best Practices Management System" at IEIQC, Singapore.



2000 NOV

"Implementing Balanced Scorecard and Performance Measurement System with a Customized Strategic Deployment Management System" at Balanced Scorecard Conference, Singapore.



2000 APR

"Formulating a Customized Strategic Deployment Management System for the Public Sector" at Government Excellence 2000, Singapore.



1999 OCT

"Inculcating Productivity and Quality Mindset in our Future Workforce" at IEQC, Singapore.



CHINA





2014 APR
"Move ahead of Competitors and Achieve Business Excellence” Shanghai, China


2012 MAY


"How to innovate management systems, deal with enterprise transformation, raise enterprise productivity and move it towards organizational excellence, Beijing, China.



2011 SEP

"Three Key Challenges in Enterprise Transformation and Five Key Requirements in its Successful Implementation, Beijing, China.



2011 MAY

"The five characteristics and benefits of HIMS (Holictic and Integrated Management System"



MALAYSIA





2010 OCT

"Strategic Framework for Moving Towards Organization Excellence" 
at High Performance Organizations Conference, Malaysia.



2007 SEP

"Developing Key Performance Indicators and Implementing Strategic Deployment Management System (SDMS™)" , Workshop, Putrajaya, Malaysia.



2007 JUN

"Moving Towards Organizational Excellence for Public Sector: World Class Models, International Case Studies and Best Practices", Workshop, Putrajaya, Malaysia.



2006 APR

"Creating and Sustaining Organizational Excellence" at Conference on Organizational Excellence in Kuala Lumpur, Malaysia.



2006 APR

"Formulation of Organizational Excellence Implementation Framework" workshop at Conference on Organizational Excellence in Kuala Lumpur, Malaysia.


2000 MAR

"Strategic Deployment Management System for the Public Sector" at Balanced Scorecards Conference in Kuala Lumpur, Malaysia.



RUSSIA





2001 JUN

"Implementing Strategic Deployment Management System, Performance Measurement System and Balanced Scorecard" at Sixth World TQM Congress, Saint Petersburg, Russia.



SWEDEN





2000 JUN

"Strategic Deployment Management System for the Public Sector" at Service Quality Conference, Kalstad, Sweden.



UNITED KINGDOM





1999 JUN

"Inculcating Productivity and Quality Mindset in our Future Workforce" at XI World Productivity Congress, Edinburgh, United Kingdom