|2014 OCT||“Move ahead of Competitors and Drive towards Business Excellence” at Cloud Expo Asia, held in Singapore|
|2013 OCT||“Asian Growth Story, Regional Free Trade Pacts, ASEAN 2015 & Impacts on Outsourcing” at Asia-Pacific Outsourcing Summit, held at Iskandar, Malaysia.|
"Move ahead of your competitors through raising enterprise productivity" at SCCCI, Singapore.
"Productivity through Effective Integration of Management Systems - A Key to Moving Ahead of Your Competitors" at Singapore Business Federation Seminar, Singapore.
|2008 NOV||"Service Quality KPI, a Key Performance Measurement for Moving Towards Organizational Excellence" at Conference on Service Level Agreement and Service Quality, Singapore.|
"Moving Towards Service Excellence: Service Leadership, System, Delivery, Measurement, and Improvement", workshop at Conference on Service Excellence, Singapore.
"Towards Organizational Excellence: Strategic Framework and Execution" at Singapore Key Performance Indicators Conference, Singapore.
"Moving Towards Organizational Excellence" at Civil Service College, Singapore.
"HOCI™: A Holistic and Integrated Approach to Continuous Improvement" at TQM Conference, Singapore Institute of Management, Singapore
"Journey Towards Organizational Excellence" at OE Networking Conference, Singapore.
"Organizational Learning through integration of QC Projects and Best Practices Management System" at IEIQC, Singapore.
"Implementing Balanced Scorecard and Performance Measurement System with a Customized Strategic Deployment Management System" at Balanced Scorecard Conference, Singapore.
"Formulating a Customized Strategic Deployment Management System for the Public Sector" at Government Excellence 2000, Singapore.
"Inculcating Productivity and Quality Mindset in our Future Workforce" at IEQC, Singapore.
|2014 APR||"Move ahead of Competitors and Achieve Business Excellence” Shanghai, China|
"How to innovate management systems, deal with enterprise transformation, raise enterprise productivity and move it towards organizational excellence, Beijing, China.
"Three Key Challenges in Enterprise Transformation and Five Key Requirements in its Successful Implementation, Beijing, China.
"The five characteristics and benefits of HIMS (Holictic and Integrated Management System"
"Strategic Framework for Moving Towards Organization Excellence"
at High Performance Organizations Conference, Malaysia.
"Developing Key Performance Indicators and Implementing Strategic Deployment Management System (SDMS™)" , Workshop, Putrajaya, Malaysia.
"Moving Towards Organizational Excellence for Public Sector: World Class Models, International Case Studies and Best Practices", Workshop, Putrajaya, Malaysia.
"Creating and Sustaining Organizational Excellence" at Conference on Organizational Excellence in Kuala Lumpur, Malaysia.
"Formulation of Organizational Excellence Implementation Framework" workshop at Conference on Organizational Excellence in Kuala Lumpur, Malaysia.
"Strategic Deployment Management System for the Public Sector" at Balanced Scorecards Conference in Kuala Lumpur, Malaysia.
"Implementing Strategic Deployment Management System, Performance Measurement System and Balanced Scorecard" at Sixth World TQM Congress, Saint Petersburg, Russia.
"Strategic Deployment Management System for the Public Sector" at Service Quality Conference, Kalstad, Sweden.
"Inculcating Productivity and Quality Mindset in our Future Workforce" at XI World Productivity Congress, Edinburgh, United Kingdom